Your Tickets
Waseem
Want to confirm features of theme
Pre-Purchase Question
Updated 1 day ago
17
Most recent comment from Lisa (Technical Supporter):Dear Friend,Have a great day 💖***I don't want custom work on page, I just want a description like your sample site open this link"https://new-ella-demo.myshopify.com/products/naminos-dementus- ...
Waseem
Mobile view is not working properly
Ella - Multipurpose Shopify Sections Theme
Updated 1 week ago
2
Most recent comment from Anne Nguyen (Customer Supporter):Dear friend,
We have received the same question via your other ticket here: https://halosoft.ticksy.com/ticket/3431713/
Our dev team will check your requests and will get back to you soon. Please w ...
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Public Tickets
Roshan Banga
Hamburger menu is not working
Ella - Multipurpose Shopify Sections Theme
Updated 8 hours ago
2
Most recent comment from Roshan Banga:Please ignore this issue, seems working fine.
hansensolveig
Quickview and Wishlist icon on desktop
Ella - Multipurpose Shopify Sections Theme
Updated 11 hours ago
1
Most recent comment from hansensolveig:Can someone help me get the quickview and wishlist icon to float upwards like the add to cart button does ? Currently the quickview and wishlist icon falls behind the add to cart button when you hover ...
Roshan Banga
Urgent: No valid id or line parameter error
Ella - Multipurpose Shopify Sections Theme
Updated 1 day ago
1
Most recent comment from Roshan Banga:Team,There is a No valid id or line parameter error is coming whenever quantity is reduced in the site cart pop up.Kindly assign it to core technical person and not to theme developer Attached is th ...
greggilbert
Strike Through Lines
Ella - Multipurpose Shopify Sections Theme
Updated 1 day ago
1
Most recent comment from greggilbert:Hi, I am having an issue with strike through lines on pages that have Compare-at price. Once added, even if I go back and delete the compare price the page still show up with strike through lines all ...
rbprakash25
How to change Title and h1 tags for homepage and categorypages
Ella - Multipurpose Shopify Sections Theme
Updated 1 day ago
1
Most recent comment from rbprakash25:How to change Title and h1 tags for homepage and category pages?